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DQ PRO

Management CMS

Operations App

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Welcome to the DQ Pro help documentation.

Introduction

Logging in for the first time and navigating DQ

Accessing your account

Your are the primary contact person for your guests the most critical role for pereption of service quality in any venue.

Waiter/Attendant

An organized and accurately deployed dispense team is the backbone of effective bottle service operations.

Runner/Dispense

To manage the delicate balance between chaos and fun, Managers need to clear the path for their team to be most effective.

Manager

Events are one off or regular happenings for which bookings can be made.  This section covers booking options and settings.

Adding Events 

Bookings are the core of every visit to your venue: allowing you to plan, track guestlists, monitor upsells and more

Creating Bookings 

Getting closer to your customers by creating and inspecting guests

Guests & Guest Data

Publicly promote and sell bookings to your events.

Customer Facing

The Menu Management page allows you to edit and customize your product offerings

Creating Items

Modifiers allow you to further customize items based on your guests preferences during service.

Managing Modifiers

Learn how to configure and manage your booking packages and base options

Booking Options

Setting up the physical layout of your venue

Table Management

Managing acess by staff and measuring performance.

User Management

Which parts of the system can be accessed using permissions granted to roles.

Permissions

DQ Includes multiple reports to help you understand your data

Reporting

DQ gives you a greater level of control over your venue configuration via the Settings page

Settings

Details and guides on how to connect DQ to your payment and POS providers

Integrations

End-to-end data about guests and their preferences

Tags & Data

Details on how to get ready to start service in venue, including checking bookings, assigning staff and more

Night Setup

A quick overview of the activities that should be completed at the front door.

Door & Arrivals

A quick overview of ordering and requesting included items 

Ordering Flow

Closing

Managing Orders

Managing payments from the Orders Screen (Bump Screen)

Managing Payments

How to use the orders screen to manage an effective dispense

Managing Dispense

Managing Staff 

Using DQ reporting to better understand your business

Floor Flow

Dispense & Order Management

General

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