Managing Dispense

Overview

The DQ Orders tab (sometimes referred to as a “Bump” screen) has been designed to optimize the preparation and delivery of orders to tables within the venue. This document provides an overview of the screen layout, best practices, and how to customize it for your venue.

Order Status

Status	Description
For Approval	The order has been paid and is awaiting approval from a manager before it can be handled.
Pending	Order has been submitted but has not been attended.
In Preparation	Order is being prepared.
Ready	Order is on its way to the table.
Delivered	Order has been delivered and no further action is required.
Cancelled	The order was cancelled.

Columns

When viewed on a tablet device, the bump screen shows three columns by default: [Pending], [In Preparation], and [Ready]. The others are hidden to optimize performance and navigation. To hide or show columns, tap the “Filter” icon at the top right of the orders page and select the columns you want to display. On a mobile device, you can only select one column at a time.

Locations & Filters

You can further filter the orders displayed on the bump screen. To access the filters and settings, tap the “Filter” icon at the top right of the orders page.

Filter	Description
Collections	Filter orders by those arising from one dispense or service area.
Table	Filter orders by one specific table.
Segment	Segments allow you to categorize orders based on their contents. Please contact us to set up filters by segment.
My Orders	Show only orders placed by you. This is useful for waiter users.
Paid Only	Show only orders that are fully paid or do not require payment.
Unpaid Only	Show only orders that require payment.

Floor Flow

Dispense & Order Management

General

Managing Dispense

Overview

Order Status

Columns

Locations & Filters

​Overview

​Order Status

​Columns

​Locations & Filters

Overview

Order Status

Columns

Locations & Filters