Creating Bookings
Bookings are the core of every visit to your venue: allowing you to plan, track guestlists, monitor upsells and more
The Bookings page in DQ streamlines the process of managing bookings and guest interactions at your venue. Here’s a guide on how to effectively use bookings.
Events Overview
On the bookings management page, you will be presented with your venue floorplan as well as a list of any pending bookings requiring your attention. To see the bookings for a specific event, select that event from the drop-down in the top left corner.
You will be presented with a list of upcoming events to choose from. After selecting an event, you can see the bookings for that event. The floorplan will be colour coded to show the status of each table. Grey tables are vacant, while orange tables have a booking.
If you select a table on the floor plan you will any bookings at that table.
The calendar view above the floor plan shows the distribution of bookings across different time slots. It gives you a quick overview of the occupancy rate at different times of the day, helping you to manage space and time efficiently.
Creating Bookings
Using the Desktop Site
To create a new booking, navigate to the bookings page by selecting the calendar icon from the left hand menu.
Select ‘Create New Booking’. You will first be prompted to select a package. A package is a templated option for a booing.
Using the DQ Pro App
Within the DQ Pro app, navigate to the Bookings tab along the bottom right and select ’+‘
After selecting an package, you will be presented with the booking Quote page. Here you can select, or create, a guest for the booking and choose which table the booking will apply to.
Select Save Booking, and the booking can be further customized.
| Property | Description | required |
|---|---|---|
| Event | The event the booking is for | yes |
| Booking Package | The templated options for the booking | yes |
| Guest | The primary booker | yes |
| Table | The table or tables for this booking | yes |
Managing Booking Information
By selecting a specific booking, a side panel opens with detailed information about that booking.
The booking card includes important guest information, table and arrival information. To Change or edit the guest on the booking, or the table for the booking, just click on the name of the guest or table.
There are three sub-sections on the Bookings page.
The detail tab shows the booking payment information and included items.
The package can be changed on this page and, depending on your permissions, you may be able to edit the package cost and inclusions.
If the booking is confirmed, the “Seat Guest” option will check the guest in and allow you to request any of the items included in the package.