The Bookings page in DQ streamlines the process of managing bookings and guest interactions at your venue. Here’s a guide on how to use bookings effectively.

Events Overview

On the bookings management page, you’ll see your venue’s floor plan alongside a list of any pending bookings requiring attention.
To view bookings for a specific event, select the event from the dropdown in the top-left corner.

After selecting an event, you will:

  • See bookings for that event.
  • View a color-coded floor plan:
    • Grey tables are vacant.
    • Orange tables have a booking.

Clicking on a table will show any bookings associated with it.

The calendar view above the floor plan shows booking distribution across time slots, helping you manage space and time efficiently.

Creating Bookings

Using the Desktop Site

To create a new booking:

  1. Navigate to the Bookings page by selecting the calendar icon from the left-hand menu.
  2. Click “Create New Booking.”
  3. Choose a Package — a templated booking option.

Using the DQ Pro App

In the DQ Pro app:

  1. Go to the Bookings tab (bottom-right).
  2. Tap ”+” to create a booking.
  3. Select a Package or add Included Items.
PropertyDescriptionRequired
EventThe event the booking is forNo
Booking PackageThe template used for this bookingNo
GuestThe primary bookerNo
TableThe assigned table(s)No

If you have automatic communication enabled, an SMS or email will be sent to the guest with a link to view the booking and invite guests.

Managing Booking Information

Clicking on a booking opens a side panel with detailed information.

You can:

  • Edit the guest or table by clicking their names.
  • View and manage booking status, payments, and guest details.

There are three main tabs:

Displays booking payment info and included items.
You can:

  • Change the package.
  • (Depending on permissions) Edit the cost and inclusions.
  • Use “Seat Guest” to check the guest in and request included items.

Other Booking Options