Branding & Options

Venue Details

PropertyDescription
Venue NamePublic name (used in hosted pages, email and SMS)
Venue ColorDepreciated (do not use)
Contact EmailEmail to which booking requests are sent
Contact PhoneContact phone number for the venue administrator.
AddressVenue Address
PropertyDescription
LogoThe venue logo in png format with a transparent background. 160px x 160px exactly.
Venue BackgroundThe venue logo in a png format with a black background. 400px x 400px exactly.

Tipping Options

These control the default tipping percentages available with certain types of payment.

PropertyDescription
Option 1Tipping default 1
Option 2Tipping default 2
Option 3Tipping default 3

Times

PropertyDescription
TimezoneThe timezone of the venue
Opening TimeThe time the venue opens
Closing TimeThe time the venue closes

Categories & Groups

Dispense Points

Dispense points (or Table Sections) refer to areas in the venue where orders should be handled. A Dispense point will only show orders from tables that have been allocated to that section. . They allow you to filter orders by section, but also layout tables and sections in the floor plan.

PropertyDescription
Dispense Point NameName of the dispense point

Menu Modifiers are used to provide more flexibility to a menu item when the choice is made with the client. For example, if you have a Single Malt scotch on the menu, you might offer modifiers to describe how it should be served. For example, with ice or neat. Modifiers can aos have a price, to reflect that some modifications cost more.

You can find more information here.

Menu categories group together items of a simialr type. For example, Burgers or Cocktails. When setting your categories, consider ease of navigation and search.

PropertyDescription
NameName of the category
AvailabilityThe timeslot the category is available. By default, the category is always available but you can change this to hide categories at certain times of the day.

Integrations

Read more about our integrations and how to set them up:

Integrations

Better together. DQ works with the tools you know to provide a more seamless operational fit.

Bookings

Booking Options

PropertyDescription
Send Automated CommunicationAs you create and update bookings customers are kept informed automatically.
Send Seating ReceiptsWhen you close tables we will automatically send a reciept to the guest.
Customer Facing Arrival TimesAllow guests to indicate arrival times on their bookings.
Allow Table PreferencesAllow guests to see a table map when making a reservation request.
Require Customer EmailsMake email a mandatory field at checkout.
Hosted Linkthis is the link to your hosted venue booking website
Booking Widgetthis includes details of how to embed the booking widget on your own website

You can read more about managing booking options/packages here:

Booking Options

Using DQ to make, promote and manage bookings.

Arrival Times

Arrival times allow guests to indicate when they will arrive for their booking. This is useful for managing capacity and ensuring that guests arrive at staggered times.

PropertyDescription
MinutesHow many minutes after the event start time this period should be.
MaximumThe maximum number of guests that can arrive during this period.

Data & Exports

Tags & Groups

Tags and groups allow you to categorize your customers and bookings. You can then use these to filter and segment your data.

Add a tag by clicking the + button. You can then add a name. Delted a tag by tapping the “x” on the tag. Different types of tags are available.

Billing

This will redirect you to the billing portal where you can manage your subscription and billing details.

Hardware

This will redirect you to the hardware portal where you can order hardware.

Feedback

This will redirect you to the feedback portal where you can provide feedback and make suggestions about new features.