Manager

When a guest arrives, managers (or dedicated door staff) should check them in using the DQ Pro mobile app before escorting them to their table. Checking in at the door will automatically notify thw waiter of thier arrival they should be prepared tto seat and receive them.

When a waiter or doorperson needs assistance they can request that a manager or security attend the table. All managers will be notified instantly in the DQ Pro app. Requests will also appear in the Tables tab, allowing an “at a glance” view of who needs help. A history of requests is available in the Notifs tab. When a request is being attended, it is important that a manager accept that request, to avoid other managers attending it.

Cash and some other methods of payment must be handled by a manager, or a role with cash handling permissions. When a transaction occurs outside DQ, a manager can note the tender type in the mobile app. If tender collection is required, managers will recieve request notifications via DQ with information about the location, amount and method requested.