> ## Documentation Index
> Fetch the complete documentation index at: https://help.getdqd.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Booking Payments

> Managing Payments on Bookings

# Understanding Booking Payments vs Upsells

In DQ, booking payments and upsell items are handled separately to ensure clarity in reporting and operations.

## Booking Payments

* **Paid in advance**
* Typically includes:
  * Cover charge
  * Included drinks or items

## Upsell Items

* **Purchased during the guest’s visit**
* Added via the **table menu**
* Includes any additional items the guest orders on the night

## Important

> Only staff with the **"Manage Bookings"** permission can make changes to booking details.

**We strongly recommend** revoking this permission from anyone who is not explicitly authorised to:

* Modify bottle prices
* Adjust door charges

# Setting Booking Payments

Booking payments are set in the *"Details"* section of a new booking in both the CMS and the Operations app.\
These payments can be adjusted by staff with the **"Manage Bookings"** permission.

<img src="https://mintcdn.com/dq/1bWQeZ8p50pfJ51C/images/walkin-booking.png?fit=max&auto=format&n=1bWQeZ8p50pfJ51C&q=85&s=87b79f0d8bcdc9dd2c1e16a3d3d77a3f" alt="Booking Details Screen" width="1290" height="2796" data-path="images/walkin-booking.png" />

<Tip>
  Be aware that items added to a package are included in the total booking cost and their individual prices will not appear on the customer’s receipt.
</Tip>

## Booking Payment Types

There are four fields used to collect booking payments:

| Payment        | Purpose                                             | Details                                                                                 |
| -------------- | --------------------------------------------------- | --------------------------------------------------------------------------------------- |
| Deposit        | Paid in advance of the reservation (usually online) | Will not be shown in reporting if the **"Hide Deposits from reporting"** setting is ON. |
| Door Payment   | The amount payable at the door                      | May be the cover charge or the remaining balance for a package.                         |
| Minimum Spend  | The amount the table must spend during their visit  | Does not include Deposit or Door Payment                                                |
| Included Spend | Credit for use in the venue                         | Can offset door payments or deposits if paid upfront and are redeemable on purchases    |
