> ## Documentation Index
> Fetch the complete documentation index at: https://help.getdqd.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Walk-ins

> Dealing with Walk-In Guests.

<Steps>
  <Step title="CREATE A NEW BOOKING">
    Frequently, bookings will be sold at the door, requiring you to create a new booking on the spot. To do this, tap the **"+"** symbol at the top right of the **Bookings** tab.

    From the booking page, you can:

    1. Select or add a new guest.
    2. Choose the table(s) where the guest will be seated.
    3. Add a package, or specify payments and included items.

    <img src="https://mintcdn.com/dq/1bWQeZ8p50pfJ51C/images/walkin-booking.png?fit=max&auto=format&n=1bWQeZ8p50pfJ51C&q=85&s=87b79f0d8bcdc9dd2c1e16a3d3d77a3f" alt="Hero Light" width="1290" height="2796" data-path="images/walkin-booking.png" />
  </Step>

  <Step title="COLLECT OUTSTANDING PAYMENTS">
    You can collect outstanding payments at the door. To do this:

    1. Navigate to the **Payments** tab.
    2. Tap **"Unpaid +"**.
    3. Select the payment method and complete the transaction.

    <Tip>
      Inbuilt payment methods like **QR Pay** and **Tap to Pay** offer increased speed and security during this step.
    </Tip>
  </Step>

  <Step title="COMPLETE THE GUEST LIST">
    <Tip>
      Try to collect the complete guest list at the door. This helps maintain a high-quality record, identify VIPs, and monitor for potential troublemakers.
    </Tip>

    You can complete the guest list at the door:

    1. Navigate to the **Guests** section.
    2. Tap **"Guest Invite with QR Code"** to generate a QR code. Ask each guest to scan it with their device — it’s quick and simple.
    3. Once each guest is added to the list, check them in by tapping the **tick** symbol next to their name.

    <img src="https://mintcdn.com/dq/1bWQeZ8p50pfJ51C/images/confirm-gl.png?fit=max&auto=format&n=1bWQeZ8p50pfJ51C&q=85&s=e08088dc4f7fd10ad1f6a20562d8d295" alt="Hero Light" width="828" height="1792" data-path="images/confirm-gl.png" />

    <Tip>
      You can add anonymous guests by tapping **"Manual Add Guest"** and selecting **"Anonymous Guest."** These guests can be switched for named ones later and help you track table capacity.
    </Tip>
  </Step>

  <Step title="SEAT GUEST">
    This step is essential, as it informs the assigned waiter that the party has arrived and initiates preparation of any included or pre-paid items.

    When you tap **"Seat Guest,"** you’ll be prompted to select included items from the package. For example, if the booker wants certain items delivered immediately, you can request them here.

    Seating a guest sends a push notification to all DQ users assigned to that table.

    <img src="https://mintcdn.com/dq/1bWQeZ8p50pfJ51C/images/seat-walk-in.png?fit=max&auto=format&n=1bWQeZ8p50pfJ51C&q=85&s=4a746968bbae444d525fe8945cc71956" alt="Hero Light" width="1290" height="2796" data-path="images/seat-walk-in.png" />
  </Step>
</Steps>